The functions, duties and powers of the Commission shall be as follows:
(a) To fix the tariff for the service, as the service provider may collect from the users,
(b) To approve such policies and procedures as to be followed by the service provider in making an application to the Commission for the fixation of tariff,
(c) To maintain, or cause to be maintained the quality of service by monitoring the service to be provided by the service provider,
(d) To resolve, or cause to be resolved, disputes arising between the service provider and the users,
(e) To obtain statements related with the service provided by the service provider and publish, or caused to be published, the same,
(f) To determine criteria on the fixation of tariff and cause such criteria to be implemented,
(g) To give necessary advice and suggestion to the Government of Nepal in relation to the water supply or sanitation service, and
(h) To perform such other functions as prescribed.